Terms of Use for Timero

1. The Parties

The service is provided by:

HOFFET AS, org. no. 923 935 703

Address: Måltrostveien 2, 3243 Kodal, Norway

Email: post@timero.no

The user is referred to as "you" or "user".

2. About the Service (SaaS Definition)

Timero ("the Service") is a Software-as-a-Service (SaaS) delivered over the internet.

This means that:

• The service is used via a web browser (without local installation)

• Features and data are stored in the cloud

• Access is regulated through license/subscription

• The software is continuously updated by the provider

Timero includes features such as:

• Time tracking (start/stop clock, manual registration)

• Project management and overview

• Invoice generation based on registered hours

• Reports and analysis

• Team management and user access (depends on plan)

• Data export

Functionality may vary depending on the chosen pricing plan.

3. Access and User License

When you register, you receive a limited, non-exclusive, non-transferable right to use the Service as long as the subscription is active and you comply with these Terms.

You do not receive:

• rights to the source code

• ownership of the Service

• the right to sell, copy, share, or sublicense the Service

You are responsible for ensuring that account access is not shared with unauthorized persons, and you are responsible for activity that occurs through your account.

4. Subscription, Pricing, and Payment

Timero offers various subscriptions (e.g., Free, Pro, Team) as described on the website.

Subscription includes:

• Advance payment per period (month/year).

• Automatic renewal unless you cancel before the new period.

• Price per user for Team plans.

• Upgrades can be made at any time (price adjusted immediately).

• Downgrades take effect at the next billing period.

• Prices may change but will be notified in advance.

Right of Withdrawal (Consumers)

If you are a consumer and start a paid subscription, you have the right of withdrawal under the Consumer Rights Act — unless you expressly consent to start use immediately, which forfeits the right of withdrawal for digital services.

5. Purchases via App Store and Google Play

If you purchase a subscription via the Apple App Store or Google Play, the following applies:

• Payment is processed through the respective platform.

• The subscription renews automatically unless cancelled at least 24 hours before the end of the current period.

• Managing and cancelling the subscription is done through your account in the App Store or Google Play.

• Any refunds are handled by the respective platform in accordance with their terms.

For Apple users, Apple's standard end-user license agreement (EULA) also applies. It can be found here: Apple's standard EULA.

6. User Responsibility

You commit to:

• Using the Service in accordance with the law

• Not attempting to hack, disrupt, or abuse the Service

• Not granting unauthorized access to others

• Ensuring that data you enter is legal and does not violate others' rights

Violations may result in temporary or permanent account closure.

7. Data Processing and User-Generated Content

You own the data you enter into the Service.

By using the Service, you grant the provider the right to:

• store, process, and display data

• generate reports and invoices based on data

• use data for technical operations and improvement

All data processing is done in accordance with applicable privacy regulations (GDPR) and our privacy policy.

For business customers, a data processing agreement in accordance with GDPR is entered into when using the Service.

Upon termination of subscription, you can export data. Data is deleted or anonymized in accordance with the privacy policy.

8. Operations, Maintenance, and Changes

As a SaaS service, Timero is provided "as is", and continuous updates, improvements, and changes will occur.

The provider may perform maintenance that may affect service availability.

We attempt to notify of planned downtime when possible.

The service may be developed and changed without notice as long as this does not substantially impair functionality included in paid plans.

9. Limitation of Liability

To the extent permitted by law, the provider disclaims liability for:

• indirect losses (loss of income, data, profit)

• damage due to circumstances beyond our control

• downtime or technical errors

We are only liable for direct losses due to gross negligence or intent.

This does not affect your rights under mandatory Norwegian consumer legislation.

10. Force Majeure

The provider is not liable for failure to fulfil obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, power outages, war, government measures, strikes, or third-party supplier failure.

11. Intellectual Property Rights

All rights to the software, design, trademarks, databases, and other material forming part of the Service belong to HOFFET AS or its licensors.

Unauthorized use may result in liability for damages and legal action.

12. Availability

The Service is provided without guaranteed uptime unless otherwise agreed in writing. The provider aims for high availability but gives no guarantee of continuous or fault-free operation.

13. Changes to the Terms

The Terms may be updated.

Significant changes will be notified in reasonable time.

Minor adjustments may be published directly on the page.

Continued use after changes is considered acceptance of the terms.

14. Cancellation and Account Termination

You can cancel your subscription or delete your account at any time.

Upon cancellation, you lose access at the end of the paid period.

The provider may close or terminate accounts due to:

• serious violations of the terms

• illegal activity

• non-payment

Data is processed upon termination in accordance with the privacy policy.

15. Governing Law and Dispute Resolution

The Terms are governed by Norwegian law.

Disputes shall be resolved by Norwegian courts, with Vestfold District Court as the venue, unless otherwise follows from mandatory law.

Contact us

If you have questions about these terms, please contact us.